Data protection
The information needed to process any requests and orders made is processed in our company with the greatest respect of private life, in order to maintain maximum protection of personal particulars according to law 78-17 of January 6th, 1978 relating to data protection.
Website administration
The website www.lacouseriecreative.com that you are currently visiting is administered from our registered office located in Narbonne, France. This site and all linked files are registered with the CNIL (Commission Nationale de l’Informatique et des Libertés – French data protection authority).
Use and collection of automatically-stored data
When our Website is visited, a certain number of automatically recognised elements are collected and stored in order to improve our services and establish precise statistics. These “cookies” can contain information such as:
- IP address,
- some of the information requested when opening your account (surname, forename, postal address, e-mail address, etc.),
- the login and password, if the user has chosen to use these, will be coded and added to the “cookie”.
You can manually oppose “cookie” recording by your navigator settings.
Use and collection of information provided voluntarily
You can visit our Website without having to create an account. On the other hand, you need to create an account if you place an order, register for a newsletter or contact us by filling in a form. Our website does not collect, in any circumstances, information of a personal nature without your explicit agreement. Registration requires the voluntary action by the user. All information provided will be accessible to our company's staff. If you no longer wish to receive promotional or marketing information from us, you can, at any time, confirm this choice in one of the following ways (non-exhaustive list)
- by sending us an e-mail (e-mail address indicated under “legal information”)
- by using the de-registration link at the bottom of each newsletter
- by sending a letter (postal address indicated under “legal information”)
- by phoning us (phone number indicated in “legal information”)
Confidentiality and security
The technologies, our own security policy and our technical service providers enable us to protect our users’ personal particulars so that their quality and integrity are preserved.
All our employees who have access to the data are bound to respect the confidentiality of our visitors’ and customers’ personal particulars. We guarantee that your personal particulars shall not, in any circumstances, be communicated to third parties, institutions or government authorities, except in the cases specified by the law or regulations.
Right to access, rectify and remove
In accordance with article 38 and following of law 78-17 of 6 January 1978 on Data Protection, you have the right to access, rectify and remove information concerning you. We do not pass on, in any circumstances, personal particulars without previously checking the requester’s identity. If you cannot provide proof of identity, we reserve the right to refuse to send you the personal particulars concerning you.
